TSB001

Recommended Software Combinations for ThermoKing SR2/SR3 Trailer Refrigeration Units


Date                     18th February 2019

To                         All Customers & Cooltrax Service Agents (AUS & NZ)

From                    Cooltrax Asia Pacific

 


Customers & Service Agents

Please be advised that in order to improve the installation and repair quality of Cooltrax systems and for warranty validity, we have reviewed all installation, service and warranty procedures. 

Installation, Service and warranty bulletins outlining our updated procedures will begin to be published and distributed on a regular basis to demonstrate the expectation for acceptable installation and repair requirements to ensure correct and reliable system operation - as well as qualifying to honour the customer’s warranty period on all Cooltrax systems. 

ThermoKing SR2& SR3 Software

For optimum refrigeration unit reliability as well as having enhanced functionality with the Cooltrax telematics system, it is highly recommended the following software combinations are used on ThermoKing SR2& SR3 Trailer applications. 


Note: Software versions previous to what is listed in the table below can still be used, but with reduced functionality and success rate with 2-way remote control commands.

 

Unit Type / Application

HMI Type

Controller Type

HMI

Software

Controller Software

iBox

Software

REB2

Software

Single Temp

SR2

SR2

6560

B056

5350 or 53A0

N/A

Single Temp

SR2

SR3

6560

D091

5350 or 53A0

5390 or 53A0

Single Temp

SR3

SR3

75C2

D091

5350 or 53A0

5390 or 53A0

Multi Temp

SR2

SR2

6518

C052

5350 or 53A0

N/A

Multi Temp

SR2

SR3

6518

F020

5350 or 53A0

5390 or 53A0

Multi Temp

SR3

SR3

75C2

F031

5350 or 53A0

5390 or 53A0

 

Please be aware that after flashloading software onto a system component, some settings may return to their default state after having the new software loaded.  It is therefore advised after loading any software update to any component – to go back into the guarded access menu and ensure the REMOTE DEVICE setting is ENABLED.

Note: This service bulletin covers the majority of SR2 & SR3 trailer applications. 

 

For any queries or more information on this topic, please contact:

Damien Marsh

Technical Support & Service

Cooltrax Australia - APAC

138b Thistlethwaite St,

South Melbourne Victoria 3205

 

Office: +61 3 9686 6011

Email: Damien.Marsh@cooltrax.com